U.S. SHIPPING

We ship using Canada Post. There are several shipping options at checkout to choose from. Average delivery timeframe from Canada to the USA is one to two weeks.


CANADIAN SHIPPING

We ship using Canada Post. Average delivery timeframe within Canada is one week, depending on your location.


INTERNATIONAL SHIPPING

Unfortunately at this time, we are only able to ship to Canada and the USA. 

ORDER PROCESSING

Please allow 1 to 5 business days (Monday-Friday excluding Holidays), unless otherwise noted for processing. You will receive an e-mail from us when your order is shipped. Unfortunately we cannot modify or cancel an order after it has been placed.

PRE-ORDERS

Estimated shipping date will be highlighted on the product's page in red. Your credit card will be charged at checkout. Pre-Orders are subject to normal exchange/return policies. Unfortunately we cannot modify or cancel an order after it has been placed. If your order contains an item that is not a pre-order product, it will be shipped together with your pre-order purchase.


EXCHANGES/RETURNS

We accept exchanges/returns for credit within 7 days of receipt of unwashed, unworn product. Please contact us prior sending your order back for an exchange/return approval. Customers are responsible for the costs associated with exchanging/returning a product, including shipping the product back to us, and any exchanged product back to you. Shipping costs are non-refundable. 

Please note that due to their nature, all Hats, "Lucky Dips", Sale/Discounted and Limited Edition/Release products are final sale not eligible for exchange or return.

 

EXCHANGES/RETURNS - HOLIDAY

We will honour purchased made from November 15th 2017 - December 15th 2017 up until January 1st 2018 for exchanges/returns against our normal policy.