U.S. SHIPPING

We ship using Canada Post. There are several shipping options at checkout to choose from. Average delivery timeframe from Canada to the USA is one to two weeks.


CANADA SHIPPING

We ship using Canada Post. Average delivery timeframe within Canada is one week, depending on your location.


INTERNATIONAL SHIPPING

We ship using Canada Post. There are several shipping options at checkout to choose from. Average international delivery timeframe is two to three weeks.


ORDER PROCESSING

Please allow 1 to 5 business days (Monday-Friday excluding Holidays), unless otherwise noted for processing. You will receive an e-mail from us when your order is shipped. Unfortunately we cannot modify or cancel an order after it has been placed.


EXCHANGES/RETURNS

We accept exchanges/returns within 7 days of receipt of unwashed, unworn product. Please contact us prior sending your order back to initiate the exchange/return process. Customers are responsible for the costs associated with exchanging/returning a product, including shipping the product back to us, and any exchanged product back to you. Shipping costs are non-refundable. Please note that due to their nature, all hats, "Lucky Dips", sale and Limited Edition products are final sale not eligible for exchange or return.